Terms and Conditions

  • As a condition of use of Texatrove’s website you warrant that you have attained the legal age of 18 years and eligible to execute any agreement or a binding contract, you agree to use this website in accordance with the Terms of use as well as the privacy policy. You will use this website only to make legitimate reservations for yourself or for another person for whom you are legally authorized to act. All information supplied by you on this website is true, accurate, current and complete.
  • Texatrove while undertaking tours, transportation, hotel accommodation and other services only acts as an agent on the clear understanding that it shall not be, in any way, responsible or liable for any accident, damages, loss, delay or inconvenience caused in connection with the travel facilities arranged by the company, its employees or agents.
  • All the prices shared on the website are purely indicative the actual price of a particular package/ service/ hotel will only be shared after taking into consideration all customization, number of people travelling, season of travel and date of booking, inclusions incorporated into, category of hotels /vehicles / airlines booked. The final price will be determined over TEXATROVE’s invoice shared with you over email.
  • Fixed trips will happen only if criteria of minimum persons required for the tour are met; if you have paid in advance the company will refund your funds within 7 days without any further claims except the amount of advance paid to Texatrove.
  • All bookings are accepted and executed with utmost care; however, no responsibility is undertaken for any change or deviation on account of factors beyond our control. Neither have we had control on the mode of transport like shipping, Airline, railways, coaches, buses etc nor on the hotels, restaurants or any other facilities. Thus as a company we shall not be responsible for any kind of damage to the person or to the property because of these independent vendors.
  • You understand and agree that Texatrove is only the facilitator connecting the service provider including transportation / airline / sightseeing / Boarding / lodging hotel etc. / and all reservations and booking will be subject to additional terms and conditions. You acknowledge that some suppliers may require you to present a credit card / cash deposit to cover additional expenses during your stay. Such deposit is unrelated to any payment received by Texatrove for services booked by Texatrove. You acknowledge that service provider may require you to sign their liability waiver prior to participating in the service and or/activity they offer. You understand that any violation of such rules may result in cancellation of your reservation in you being denied access to the applicable travel product or services, in your forfeiting any money paid for such reservation and /or debating your account for any costs we incur as a result of such violation.
  • Bookings made by you through Texatrove, Texatrove will only act as an intermediary between you and the service provider and you agree that the contractual relationship will be between you and the service provider. Texatroves sole responsibility is to transmit the details of your reservation to the relevant service provider and send you a confirmation email regarding the booking. Payments for all bookings will be in accordance to the terms and conditions set forth by Texatrove and the service provider. You agree to be bound by the service provider’s terms which include (but not limit) the service provider’s rules regarding use of service of service provider.
  • Texatrove reserves the right to modify any arrangements required by and made on behalf of clients and to cancel the same without prior notice.
  • All rates displayed on the website are exclusive of taxes
  • Standard check in time in hotel is 15:00 hours and standard check out time in hotel is 12:00 hrs the same will be honored and kept into account any deviation from the same will attract an early check in and late checkout fee.
  • Rate of Exchange taken into consideration while costing the product may be different compared to actuals, the final amount of the tour would be subject to the exchange rate at the time of final payment.
  • All rates displayed on website are per person and as per 2 people sharing a room; in case of a third person/ individual sharing a room additional surcharge are applicable.
  • The driving time mentioned between cities is only an indicative. The actual driving time may differ from the time mentioned in the itinerary due to multiple factors such as the road conditions, traffic and weather conditions.
  • Meals and services, unless specified in the itinerary, are not included.
  • Rates are subject to change in case of change in taxes, hotel rates, transport rates, government taxes and entrance fees.
  • Rates mentioned above are valid only for Indian nationals residing in India. Rates may vary depending on the country of residence.
  • Texatrove shall under no circumstance whatsoever be liable to the explorer/client/traveller participant or his co-traveler for Temporary or permanent loss/damage to baggage/personal effects howsoever caused. In this condition the expression “howsoever caused” includes willful negligence on the part of any person.
  • Damage or loss caused due to reasons beyond the control of the company (Force Majeure Vis Majeure).
  • No liability on the part of the Company arising in any way out of this contract in respect of any tour, holiday, and excursion facility shall exceed the respective holiday cost and shall in no case include any consequential loss or additional expense whatsoever.
  • The Users shall hold Texatrove its directors, agents, employees fully indemnified and harmless in case any suit, action, application, revision, writ petition, execution proceedings, claim, demand or any other legal proceedings are initiated against Texatrove its directors, agents, employees due to any action /s of the User in using the website.
  • Visuals provided in ads may vary from actual products and differ from expectations of individual perspectives.
  • You acknowledge and agree that by accessing or using the services and pertaining to any content from the site and using TEXATROVE’s services you are indicating that you have read, and that you understand and agree to be bound by these terms, whether not you have registered with the services. If you do not agree to these terms, then you have no right to access or use the services, or collective content.
  • Newsletter – By registering, using our services and/or, providing your email address, you understand that you will receive regular email updates, about Texatrove, each email you receive shall contain a mandatory opt out at the base of each email to allow you to unsubscribe if you so choose to.
  • Links- The Services may contain links to third-party websites or resources. You acknowledge and agree that TEXATROVE is not responsible or liable for: the availability or accuracy of such websites or resources; or the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by TEXATROVE of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products or services on or available from such websites or resources.
  • Smoking, Alcohol, Drugs, Narcotics and any kind of intoxication, firearms and gambling strictly prohibited. Please do not litter.
  • When you go to the mountain leave only your footprints and bring back only memories the leaders decision will be final and binding on all members. No Arguments will be entertained.
  • Medical Disclaimer – It’s Important to be fit before going for Tours. It is Important to have a medical fitness checkup done. If suffering from any allergy or ailment, please bring prescribed medicines to prevent serious health problem including heatstroke, severe headache, cough, dehydration and hypothermia. Participants suffering from chronic conditions like asthma bronchitis, blood pressure, migraine, diabetes etc should take permission from their physicians before travelling.
  • Jurisdiction – For all claims, disputes of whatsoever nature relating to the tours co-ordinated and/or marketed by Texatrove the courts, forums and tribunals in Mumbai alone shall have exclusive jurisdiction.
  • Indemnity – The Users shall hold Texatrove, its directors, agents, employees fully indemnified and harmless in case any suit, action, application, revision, writ petition, execution proceedings, claim, demand or any other legal proceedings are initiated against Texatrove its directors, agents, employees due to any action /s of the User.
  • Payments Policy – 100% payment will need to be made to confirm the booking.
  • If the guest decides to cancel the tour for any reason whatsoever then she/he shall give a written application to the company within a specified time limit along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges stated hereunder. Cancellation charges will be calculated on Gross Tour cost and the cancellation charges shall depend on date of departure & the date of cancellation.Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority. Air ticket issued on special fare is non-refundable and the guest shall bear cancellation charges. Any refund payable to the guest will be paid after the company receives refund from the respective authorities. The company deducts processing charges from the refund which is to be paid to the guest. Charges are levied on the Gross tour price and not the discounted price. For an Indian tour, cancellation does not include air ticket cancellation and they will be levied separately. For tailor-made holiday, cancellation charges will defer accordingly as per services booked.
  1. More than 60 days – Registration amount
  2. 60 to 46 days – 25%
  3. 45 to 31 days – 50%
  4. 30 to 1 days – 100% full amount
  • In case if any Tour is cancelled from the Company’s end, then the full refund of amount paid by the guest will be made within 7 working days of cancellation of the tour by cheque only. Alternatively, the guest can take any other Tour option suggested by the Travel Advisor or can utilize the tour amount paid for any of the company’s future tour.
  • With reference to conferences conducted by Texatrove in said hotels and cancellations of the mentioned conference retention charges of the said hotel will be applicable as per the hotels policy.
  • Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by ‘A/C payee’ cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
  • No refund will be payable
  1. For any missed/unused services of the tour including the meals due to whatsoever reason.
  2. Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
  3. If services of the tour are modified, varied, amended, cancelled or not utilized.
  4. If any guest decides and/or is required to cancel the tour due to any changes made in the rules by the concerned Government.
  5. If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
  6. Refund is not applicable for sectors on Indian/World tours wherein air tickets are non-refundable and date change is not allowed.
  7. For all Card payments – Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests
  • The company reserves the right to
  1. Take the booking for a group or individual tour
  2. Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.
  3. Dismiss any guest from the tour for misbehavior especially if it affects the group and Physical or verbal assault to the Tour Manager.
  4. Withdraw discounts at any point of time.
  5. Change the routing of Air Travel.
  6. Change hotel and/tour program due to unavoidable circumstances.